Head and Shoulders Above the rest

Today I did a planogram for shampoo and there are about 50 different SKU’s of Head and Shoulders.  When I started in retail, there were two–shampoo, and conditioner.  The newest one promises “Instant Relief” which makes me wonder if the dandruff flakes explode off your head after you put it on.  No wonder our customers Read More…

Welcome!

Welcome to Re-Tales!   If you have a story about shopping or working in retail, please share it! Please subscribe!! I can give you 6 good reasons to subscribe.  Add Re-Tales.net to your bookmarks and check back.   Please leave a comment if you have an opinion on something. Please don’t post any proprietary information on a Read More…

Top Retail Trends

Here’s one take on the trends in retail for the coming year. Retrofitting the Marketing function Emphasizing “store theatrics” Amplifying shopper connectivity Integrating buy online, pick up in store Focusing on shopper interactions Optimizing store format Is your company doing any of these?   My store has no wi-fi, no online pickup and the “store Read More…

Employees Who Steal

I was once told that 5% of your employees are there to steal no matter what, 5% would NEVER steal no matter what, and the other 90% may or may not steal depending on need and how they are treated.  It’s been my experience that those numbers are accurate. According to Jack Hayes International, One Read More…