Shoplifting has become a major problem for retail stores. Where I work, they are installing more and more security cases that force the customer to find an associate to unlock the product for them and since there’s less and less associates, a lot of customers are choosing to go elsewhere or shop online. Read More…
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Just Some Thoughts on Covid And The Future of Retail
Haven’t posted on here for a while but just wanted to post some observations on how Covid has affected retail in general and what it may portend for the future. One of the effects has been the loss of employees both in retail stores and restaurants. Many of them either left due to fears Read More…
Great Questions Applicants Asked During An Interview
Had to share this one…Reddit asked their readers for some great questions that applicants asked when the interviewer said “Do you have any questions?” Some of them are classics. In my career, I’ve interviewed thousands of people but I still remember the best question I ever got. The applicant was a young girl who had Read More…
More Crazy Toys That Shouldn’t Be On The Shelf
In my last post I gave you 30 crazy toys that should never have found their way to the shelf. These 15 are even crazier, although they aren’t real toys. They were put there by a comedian named Jeff Wysaki, aka Obvious Plant, who comes up with absurd products and then leaves them in the Read More…
The Best Halloween Candies
A writer at Thrillist weighed in with his opinion for the 25 best Halloween candies, and here they are. Of course everyone is entitled to their opinion, and while I’m 100% in agreement with his choice for #1, Butterfinger, Payday and Heath have no business being on this list. What about the bottom 25? Those Read More…
Amazon Buys PillPack and Drug Chains Start To Worry
Amazon has made their first major move into the prescription business, and the major drug chains are getting nervous. After they bought PillPack last week, the 3 major chains lost 7% (Walgreens and CVS) and 3% (Rite-Aid) on their stock price right off the bat. While it’s still not a certainty Read More…
10 Grocery Stores Who Are Way Ahead of the Rest of Us
These are some AWESOME ideas being used in grocery stores around the world. Some of them are a bit unusual (a meat vending machine?) and some I’ve seen before (store directories on the shopping cart) but they all show that innovation doesn’t always involve technology, sometimes it’s just good old fashioned human creativity. from rearfront.com Read More…
10 Signs That A “Service Dog” Is Actually A Fake
The service dogs issue just won’t go away, although there is some pushback starting due to so many people abusing the law (or lack of laws) regarding service dogs. You can read previous articles and how I feel about the issue here, here, here, here, here, here, and here but just for reference, iheartdogs.com made a list Read More…
Some Customers Just Want to Be Left Alone
At the company where I work, like most companies, they place a huge emphasis on greetings and offering help to every customer. While some people appreciate it, more and more customers would rather be left alone, especially younger folks who are tech-savvy. This article from Drug Store News mentions a survey that says a shocking Read More…
Can you have your cake and eat it too?
When CVS went into the pharmacy benefits management (PBM) business it seemed to me to be a conflict of interest–they’re running a business that negotiates and determines how much gets paid to pharmacies. Wouldn’t that be like your cable company also owning the TV stations it controls and deciding how much to charge different cable Read More…