Next time you’re in Knoxville, Tennessee be sure to drop by the Longs Drug Store there! It is not owned by CVS (wonder if they even know about it.) They have fountain service like some of the Longs used to, the pharmacy is “great” and I hear they have some great pancakes as Read More…
I Wish I Had Built These
One of the FUN parts of working in retail is being able to build a creative display and watch it sell. These, however, surpass anything I’ve ever done… Sorry kids, it’s going to end badly again. Whenever teens in my store are holding the red cups and ask where the ping-pong balls are, Read More…
More About The Dollar Stores/Dreiling
Here’s a brief video with more on the merger between Family Dollar and Dollar Tree. It says they rejected Dollar General’s offer because they were too big, but it might have been who was doing the offering… They also mention that CVS may be interested in purchasing some of the store locations. CVS hasn’t bought Read More…
Sadly, Rick Dreiling has to keep working
Those of you who worked for Longs will remember Rick Dreiling, who came aboard with Warren Bryant and promised the world but eventually helped get the company ready for sale to CVS. Last I heard, Warren was relaxing on the beach with his $23 million buyout although apparently he’s been collecting even more money Read More…
Companies with the Best Customer Service
Not surprising who tops this list, I use them often and their service truly is top notch. The top 3 are all web-based which again, should not come as much of a surprise. Not sure I agree with Target at #16 though. When I’m looking for an employee to help they usually dart around the Read More…
5 Jokes That Make People in Service Jobs Want To Kill You
The link below is from one of my favorite sites, Cracked.com, but I’m afraid they left one out that should have definitely made the list… Customer—Where’s the (any item easily found)? Me–Actually, it’s right (next to)(behind)(in front of) you. Customer—Oh, if it was a snake, it would have bitten me!! Voice in my head–If it Read More…
Another retailer bites the dust…
Not a brick and mortar retailer, but we’ve all heard of them and don’t lie, you’ve thought about buying something from them at some point in time. And personally, I’ve always wanted to make a phone call underwater. 10 Things You Won’t Be Able To Do Anymore If SkyMall Goes Away | Mental Floss.
Math Challenges
One thing I learned very early in my retail career is that most customers can’t do math. I remember one time we were writing an ad with Top Ramen on the front page, and we had put in the price as 8 for $1.00. The District Manager saw it and told us to make Read More…
So This is What Black Friday Looks Like
If you’ve never been to a Black Friday sale (I never have, and probably never will) you MUST watch this video. At 3:30 or so you can see people tearing through plastic wrap and I feel sorry for the employees working in the store at 4:13.
Back From The Dead
A little over 5 years ago, Rite-Aid stock was trading at 22 cents and rumors were swirling that they would be bought out by the other major chains. They were always considered the doormats of the drug store industry. As Twain was purported to have said (but didn’t actually say), rumors of their death Read More…