Here’s some more “What were they thinking?” signs. I’ve seen #3 before and have decided that the next time we have a debit pad with a broken pen I’m going to recreate that sign. And I have to admit I’m a bit confused about #8, what exactly is Bull Titanus? Bad Letter Read More…
5 unhealthy things CVS Health sells
This article from Marketwatch suggests that CVS should stop selling other unhealthy items besides just cigarettes. CVS employees will tell you that when they first stopped selling tobacco, there were many customers who suggested they also stop selling some of the 5 items below. Great suggestion, but it just ain’t gonna happen, Read More…
You Had One Job…
More classic failures by people who only had one job to do and weren’t up to the task. I’ve actually gotten one of the backwards drumsticks on more than one occasion. Very messy. And the waterslide? Really? Not Ice, Ice Baby On a hot summer day, who doesn’t like to cool Read More…
The plan to save Walgreens
Walgreens recently bought Boots Alliance and now have replaced most of their top executives with Boots execs. The article below talks about their attempt to catch up with CVS and Rite-Aid, who have both recently made bold acquisitions to get ahead in the fading drug store market. All three chains have recognized the need to Read More…
Sunday Soapbox–Customers And The Backroom
Yesterday was the day before Father’s Day, and like most major holidays, we were busy as hell. There was a crowd all day in front of the greeting card section and a lot of people printing photos and buying assorted goodies for Dad. At the peak of the craziness, with every associate in the store Read More…
Customer Calls The Cops on Himself
We’ve probably all had a customer threaten to call their attorney when they don’t get what they want and occasionally they threaten to call the police as well. For some reason they think this will intimidate us into giving them their refund or whatever they’re unreasonably expecting, but it has the opposite Read More…
20 Things We Suspect Customer Service Staff Are Really Doing
Here’s one from the customer’s point of view. I personally believe that #10, #8 and #5 may actually be occurring. We’ve all been there: You’re working with customer service. You waited 30 minutes to just talk to a human. Then you went on hold. Then they transferred you and waited another 30 minutes Read More…
Crystal Pepsi Might Be Coming Back!
Last week I wrote about some drinks that need to be resurrected, and one of them was Crystal Pepsi. Well apparently a guy named Kevin Strahle decided to go on a personal crusade to get Crystal Pepsi back and he appears to have succeeded. Be warned that the YouTube video is somewhat graphic, Read More…
Breaking News–CVS Acquires Target Pharmacies
Okay well here’s some crazy ass news to start off the week. Target has sold their pharmacy business to CVS and their 1700 pharmacies will be rebranded as CVS. They also will convert their 80 clinic locations to MinuteClinics. Just when you thought there was no one else for CVS to acquire (Longs Read More…
Sunday Soapbox–Fake Service Animals
The story below was sent to Publix by a woman who was upset because she was confronted about having her dog in the store. The letter was posted on a great Facebook site, “Entitlement Is Still A Disease“, which I highly urge you to check out. It features stories from whiny customers Read More…