Based on a true story, this comic is from notalwaysright.com. And it happens on a daily basis in my store. We have two self-checkouts and I’d say there is a problem with one of them about every 3-4 customers on the average. 90% of the problems are from the scale not weighing something accurately. Read More…
22 Unnecessarily Gendered Products That Will Make You Mad
I have several of these products in my store and never really thought about it much, but in this day and age of gender equality and rights for all, it does seems lame to have a “boys laptop” and a “girls laptop” especially if the boys laptop costs more and has twice as Read More…
Sunday Soapbox: Nobody Here Likes You
A few weeks back I talked about 10 Sentences A Good Manager Should Never Say and there is another one that I need to add to the list. It came up recently and brought me back to other times I’ve heard it said during my career and the damage that it does. It usually occurs when Read More…
Teen Caught Making Love to Stuffed Horse in Walmart
“I need to think before what I do. ” Sorry, but the poor horse ain’t buying it. I feel badly for the store clerk(s) who had to clean up after him… A Florida teen was caught yesterday using a stuffed horse to masturbate in a Walmart in Brooksville, Florida, about 50 Read More…
Another Robust Quarter for CVS
Another successful quarter for CVS/Health, which used to be CVS/Pharmacy. No truth to the rumor that they will be changing the name to CVS/Profits soon. Same store sales are up 1.2% despite the front-end sales being down a whopping 6.1%. Most of that drop is of course due to the lack of tobacco Read More…
The 34 Most Unintentionally Disturbing Children’s Products
This is from cracked.com. They have some awesome writers there. Apparently every company needs to have a “male genitalia” expert to advise them when their products look like a penis, or if it’s making something else project out from where a penis would be. Even Wonder Woman agrees, she’s spreading her Read More…
It’s Great When Customers Step Up
This is me when a customer is being an idiot to me. If you’ve worked in retail you’ve undoubtedly had an abusive customer who was taking out their anger on you for no apparent reason. I’ve had my fair share and even had a lady smack me on the shoulder with her cane at Read More…
Working In Retail Sucks, It’s Official.
“It’s OK kid, you’ll only be doing this for the next 20 years or so.” Here’s the best 50 companies to work for in America, using the Fortune 500 companies and six criteria to determine job satisfaction. Since I have low job satisfaction, high job stress, can’t telecommute (in fact, can’t even sign on Read More…
8 Psychological Tricks of Restaurant Menus
I’ve always been fascinated by the psychology part of retail. I was always taught that if you have two sizes of an item, the bigger size always goes on the right (smaller—>bigger) and while it seemed logical for some reason, it made more sense when you realize that most people are right-handed so they Read More…
20 Over-The-Top Products For Pets
I am not a violent man. But if I saw someone put their dog on a treadmill and made them chase a plastic bone, I might hurt someone. And putting a fake wig on a cat just HAS to be a violation of SPCA rules as well. And a BUTT COVER? How Read More…