CVS is in the news again!! 😉 The last line of the article is perfect. Company To Experiment With Valuing Employees
Retail Sales (Then and Now)
Here’s a look at the top 10 retailers (by U.S. Sales dollars) in 2008 and last year. 8 of the 10 are the same although some have moved up or down. Some observations: –WalMart is still the king, although they have declined. –CVS has lost sales and Walgreens gained more sales. One up, one down. Read More…
Stupid Is As Stupid Does
A lady in Kentucky has named her baby in honor of her favorite store. Darla Hart named her daughter Walma, thus making her (for now and possibly forever) Walma-Hart. “I just love Walmart. They have a great selection! Everything I need! And they’ve saved me so much money over the years and have such friendly Read More…
6 Problems Everyone In Retail Will Understand
I had all 6 of these happen on Wednesday. OK, I’m lying about #6 because my store is 24 hours, but I had #3 twice, so it evens out.
Walmart manager fired after stepping over 10 ft out of his store to catch shoplifter
Sorry but have to side with Walmart on this one. My company has the same policy. The life of an employee (yes, even one that works at Walmart) is worth more than the possible recovery from any shoplifter. In my career I’ve had one guy sent to the hospital after being hit in the Read More…
NY Attorney General Targets Supplements at Major Retailers
If you’ve bought herbal supplements in a store recently, the St. John’s Wort you think you were buying may have been Jon’s Wart instead. This involves GNC, Target, Wal-Mart and Walgreens but I’ll bet it’s going to lead to a lot more. There are a lot of sketchy companies packing herbal supplements and without FDA Read More…
More Great Names for Businesses
Here’s a follow up to yesterday’s post of racy business names, these are mostly PG although Kum And Go is on the list. Here’s my favorites: This company only will let you in if there’s been a murder. They are closed on Wednesdays. Only an idiot would eat here. I doubt anyone will be robbing Read More…
The Shack is Closing
Crap. Where am I going to refer the customers that come in for a weird size battery for their 20 year old alarm clock now? Not that you couldn’t see this coming. For a while. In recent years they have been known as one of the worst places to work and tried Read More…
Creative Business Names (Warning–Rated “R”)
Here’s a great list of businesses that got creative and/or ridiculous with the names for their business. The list missed one though, last year when I was in the midwest I spotted this convenience store: As it happens we needed gas so went in and the guy at the counter caught me taking Read More…
The Customer Is Not Always Right
Here’s a great article about customers from Forbes. If you want to read the entire thing, you can go here, but here’s a few of the best quotes: If you’ve tried your best to address a complaint and the customer still isn’t happy, it’s time to move on from that customer. Use your limited resources Read More…