It’s amazing how sometimes you do something nice for a customer and then they have the audacity to ask for more. Last night this woman shopped our nylon section, which is being re-branded or completely redone because 90% of the items are on clearance from 25-75% off. She brings up about 5 pair to Read More…
Instant Karma For A Rude Customer
This is one of the best cases of instant Karma I’ve ever seen. It’s also incredibly sad that people will actually act this way, especially over something as insignificant as their food order. In my store, berating an employee due to their ethnicity, calling them stupid etc. earns you a quick trip out the Read More…
Man Makes The Staff At Walmart Lose Their Minds. This Is Genius.
I think the story below is an old one but it’s amusing nonetheless. The reason it came to mind is that where I work, the pen broke on one of our debit pads and it has yet to be replaced. So there’s been a week of telling customers “Use your finger, the Read More…
Things Every ’90s Kid Wanted to Order From Infomercials
I wasn’t a 90’s kid, but I’ll admit to wanting a Fushigi Ball. It’s awesome that CVS still sells the Big Mouth Billy Bass, which has to be the most annoying toy ever. I should say TRIES to sell them, because usually they end up getting marked down after Christmas. They do still Read More…
24 Reasons Why Everyone Should Be Forced To Work Retail For One Day
Another list to brighten your day, especially if you’re still stuck in retail. #12 actually happened to me the other night, a homeless guy pulled out two sweaty bills and dropped a ton of nickels, dimes and quarters on the counter to pay for his $6.99 bottle of vodka. I Read More…
Sunday Soapbox–Too Many Choices
Granted it was a long time ago, but when I started out in retail there were 2 types of Crest, Regular and Mint. There were maybe 20 brands total of shampoo (Prell, Head & Shoulders, etc.) and just one type of Listerine. According to the P & G websites, there are currently 41 Read More…
This Guy Nailed It About Working In Retail!! Must Read.
This article is from Alan Henry at Lifehacker and it’s one of the best I’ve ever read about working in retail. I highlighted some of the best parts for you, he especially nailed it about customer entitlement (“I’m the customer, so I’m automatically right and can treat you like crap”) and the part about Read More…
12 Lesser-Known Wham-O Products You Have to See to Believe
I should probably start a new category that reads, “What the F*** Were They Thinking.” I can only envision the backlash of marketing machetes for kids in today’s world. And I’m pretty sure I played the Turbo Tops at least one time, but they couldn’t light a candle to Rock Em, Read More…
The 16 stupidest things Urban Outfitters has ever sold
I don’t shop at Urban Outfitters, partly because their damn windows are always cracked, but here is 16 more reasons I would never enter their building. I am not one easily offended, but it’s hard to decide which of these offended me MORE. You just have to wonder the intelligence of the people who came Read More…
10 Things Amazon Pulled From Its Virtual Shelves
You might think that Amazon sells everything and they damn near do, but there are some things that even they won’t sell. #6 is surprising to me because I have been told by many dog trainers that they work and in fact used them on my dog for a while without any Read More…