Sorry but have to side with Walmart on this one. My company has the same policy. The life of an employee (yes, even one that works at Walmart) is worth more than the possible recovery from any shoplifter. In my career I’ve had one guy sent to the hospital after being hit in the Read More…
Author: RetailGuy
I have worked in retail for over 40 years. I've seen the good, the bad, the ugly, and the completely unbelievable.
NY Attorney General Targets Supplements at Major Retailers
If you’ve bought herbal supplements in a store recently, the St. John’s Wort you think you were buying may have been Jon’s Wart instead. This involves GNC, Target, Wal-Mart and Walgreens but I’ll bet it’s going to lead to a lot more. There are a lot of sketchy companies packing herbal supplements and without FDA Read More…
More Great Names for Businesses
Here’s a follow up to yesterday’s post of racy business names, these are mostly PG although Kum And Go is on the list. Here’s my favorites: This company only will let you in if there’s been a murder. They are closed on Wednesdays. Only an idiot would eat here. I doubt anyone will be robbing Read More…
The Shack is Closing
Crap. Where am I going to refer the customers that come in for a weird size battery for their 20 year old alarm clock now? Not that you couldn’t see this coming. For a while. In recent years they have been known as one of the worst places to work and tried Read More…
Creative Business Names (Warning–Rated “R”)
Here’s a great list of businesses that got creative and/or ridiculous with the names for their business. The list missed one though, last year when I was in the midwest I spotted this convenience store: As it happens we needed gas so went in and the guy at the counter caught me taking Read More…
The Customer Is Not Always Right
Here’s a great article about customers from Forbes. If you want to read the entire thing, you can go here, but here’s a few of the best quotes: If you’ve tried your best to address a complaint and the customer still isn’t happy, it’s time to move on from that customer. Use your limited resources Read More…
Staples Pushes the Easy Button and Gobbles up Office Depot
After Office Depot merged with Office Max, you figured this was coming. Staples is buying Office Depot for $6.3 billion and will become the sole mass marketer for stationery/office supplies. Much like Best Buy for electronics, they’ll be the only game in town for a while but with a declining market and increased competition from Amazon, Read More…
Valentines Day is 10 Days Away, But Go Ahead and Wait Until the Last Minute
Of all the holidays, Valentines Day is the funniest to work in retail. It’s amazing how many people wait until literally the last minute. 5-6 PM on the 14th is a Black Friday type crowd of mainly men grabbing at chocolate heart boxes, cards and whatever else they can find to give to their soulmate. Read More…
The Last Follow Up On Dreiling
Just one more bit of news about our favorite ex-Longs/ex-Duane Reed/ex-Safeway guy. He will be working at least until the end of the year to help Dollar General fend off the new challenge of Family Dollar and Dollar Tree. An analyst said “the extension of Dollar General chief executive officer’s (Dreiling’s) term was a Read More…
Maybe I Should Have Taken The One With Death In It Instead
Evidently Starbucks doesn’t always hire the brightest folks in the world either… (My friend and I decide to stop at a popular local coffee shop known for their smoothies. My friend is waiting outside with our dogs.) Me: “I’d like a large mango smoothie and a medium banana smoothie. Could you also please make sure Read More…