At the company where I work, like most companies, they place a huge emphasis on greetings and offering help to every customer. While some people appreciate it, more and more customers would rather be left alone, especially younger folks who are tech-savvy. This article from Drug Store News mentions a survey that says a shocking Read More…
Category: Retail Trends
Retail trends
Retail Jargon
Having been around retail for a while, I’m amused at the “jargon” that has evolved over the years and much of it is the same no matter which company you work for. A lot of it might have to do with being politically correct, but it’s amazing how differently they now say something so simple. Read More…
Amazon opens its grocery store without a checkout line to the public
So a little over a year ago I blogged about Amazon testing a grocery store where you don’t need cashiers and now they have finished testing with just their employees and are opening it to the general public. So now we’ve got shelf-scanning robots at Walmart, self-driving shopping carts, and floor-cleaning robots to replace janitors Read More…
The CVS Beauty Mark
Hey, CVS is doing something good and it doesn’t appear it’s solely motivated to improve profits. They are telling vendors that they will no longer accept beauty photos (for ads, in-store graphics, etc.) that have been edited with Photoshop or other programs. In other words, they want the model to look as they do in Read More…
Whole Foods Has Started Losing Its Uniqueness
One of the reasons Whole Foods has been a popular store despite their high prices is that they have a lot of unique brands that you can only find there, and it was those specialty brands that separated them from the rest. But now that Amazon has taken them over, it looks like that’s beginning Read More…
Woman Returns A Dead Christmas Tree
I’ve seen some people try and return some crazy things in my career, but this one surprised even me. A lady returned her Christmas tree to Costco weeks after Christmas and requested (and was given!!) a refund because it died. Did she expect it to live until next Christmas? Obviously she was Read More…
23 Lies Disguised As Product Labels
From our friends at Cracked, here’s a list of some things that companies do to deceive you on their label to get you to buy something. Since I’m trying to eat healthier, I’ve gotten pretty good at reading labels these days, so you won’t see me buying Vitamin Water because it’s “healthy” (#23) and Read More…
Hearing Aids Will Be Sold OTC Soon
Well here’s some good news for us baby boomers, we may soon be able to buy hearing aids in the OTC aisles of your favorite drug store. A hearing aid category specific to the over-the-counter arena was signed into law in August; all that remains to be created is the regulatory framework. There is already Read More…
BREAKING NEWS–In-N-Out Has Changed Their Menu!
Some things change, and others remain constant. For a long time. So when they change, it’s big news. For the first time in 15 years, In-N-Out has changed their menu. Can you name another major chain who can has kept their menu the same for so long? I’d say exactly zero. They have remained faithful Read More…
Several states crack down on dog service fraud
Finally, there seems to be some pushback on the idiotic rules that allow anyone to pass off their dog as a service dog and bring it anywhere they want. Working in retail, I continue to see people coming in with their dogs in carts, on leash, and sometimes even off leash in stores because they Read More…