An Open Letter To Customers From A Cashier

     This letter is probably what 99% of the cashiers out there think, the other 1% haven’t been there very long.  I would also add “Please don’t ask if I’m open when my light is clearly on and I’m standing there” and ” Please don’t continue conversing with me after your transaction is complete Read More…

You Had One Job…

  More classics found in retail stores.   I’m pretty sure the answer to #10 is “Anywhere in Downtown Los Angeles.”  And as for #15, if I’m working in that store, I’m demanding overtime for working more than 6 days in a week. It Floats Just Like The Titanic Too soon? Only people with a Read More…

CVS earnings in 2nd quarter beat analysts’ estimates

     So once again CVS records record profits, making nearly $44 billion dollars in the 2nd quarter.  The acquisition of the Target pharmacies has boosted pharmacy sales, although front-end sales continue to decline across the board.    Perhaps some of the extra revenue came from their recent campaign to eliminate paper receipts, that’s a Read More…

The Customer is Sometimes Wrong

       While most of the time we have to abide by “The Customer is Always Right”, there are occasions where customers go so far past the line that even the manager or owner says “I don’t want this person coming back to my business.”  Here’s a couple gems from Thrillist to remind us that Read More…