Some good news for a change, it seems that a recent trend is reversing itself and this year more retailers will be closing on Thanksgiving, instead of more staying open. Lowe’s, Pier 1, Petco, Petsmart and Sam’s Club are among the retailers that have decided to choose turkey over sales. Not sure if it’s Read More…
Author: RetailGuy
I have worked in retail for over 40 years. I've seen the good, the bad, the ugly, and the completely unbelievable.
CVS Health expands Curbside pick-up service to 4,000 locations
Still not sure why they would start this up right after Target decided it didn’t work for them, seeing as how they are working together now, but it has in fact started up and there’s already been problems with the website crashing and they’ve been unable to honor coupons they gave out at the start. The employees are Read More…
Amazing Stories Of Saintly Customers
Some more restaurant stories from Thrillist, but this time isn’t not about horrible customers, it’s about good ones for a change! There are considerate people in the world and sometimes working hard and having patience is rewarded. I think the best experiences I’ve had were when I had a customer yelling at me or Read More…
The 9 Most Utterly Insane Products Released by Famous Brands
Large companies have large marketing departments. Large companies should have smart people in said marketing departments, seeing as how they’re a large company and all. So it boggles the mind that a group of smart people all sat in a room and decided to launch products like these, probably spending millions of Read More…
More Stories of Horrible Customers
These are some more horrible customer stories from Thrillist. Some of them are a little long but they’re all worth a read. My favorite is the guy who assaulted a 16-year old kid at McDonald’s because his ice cream wasn’t quite right. It’s amazing how many truly crazy people there are out there Read More…
The End of Antibacterial Soaps (At Last.)
For centuries people have survived by washing their hands with soap and water, but in the last decade Americans have become obsessed with trying to scrub off every possible germ and microbe using antibacterial soaps, hand sanitizers and so on. The FDA has finally had enough of the false claims Read More…
Walmart Cuts 7,000 Jobs In Their Stores
Walmart is finally doing something that happened at Longs Drugs over a decade ago, namely eliminating the “bookkeeping” position(s) in the store. They have decided it’s more cost-effective to have those functions done at corporate level and the cash-counting can be done by pretty much anyone who can do basic math (as is Read More…
Ten Retail Customer Horror Stories
These are from “I Work in Retail And Hate My Life” on Facebook and are some of the best stories ever. #7 reminds me of the customer that kept bringing fax machines back to Staples, I happened to be there when he returned the 3rd one because “It just doesn’t work.” Read More…
The 17 Absolute Worst People In The World
Well I think the writer of this Buzzfeed may have exaggerated just a tad, but this is pretty annoying and you see it every day. Can’t count how many times I’ve gone to pull in a parking space and there’s a cart or two sitting in the way. Anyone like me who works in Read More…
Mysterious ‘Project X’ points to Amazon drive-up grocery store in Seattle
So as more and more brick and mortar retailers are shutting down due to increased competition from online, it looks like something is heading in the opposite direction. Geekwire has learned that Amazon is opening a store in Seattle (Project X? Really? That wasn’t even a good Matthew Broderick movie) where customers will place an Read More…