OK this guy deserves an award for getting back at a rude customer without doing anything wrong. Another customer gets whats coming to her. Rude people show up in all aspects of life, they are unavoidable at times. And we often only think about how we could have gotten back at them after the Read More…
Category: Customer Stories
Stories about customers
Wait–How Much Did You Say My Viagara Was Again?
There’s a reporter named David Lazarus who is a consumer affairs reporter for the LA Times and he often tries to help people who feel like they have been untreated unfairly by a business. This is not the first time he’s written about CVS, in fact he’s done is so often at times it Read More…
Barred Customers
The above is from Retail Hell Underground and is a list from a bar of customers that were well, barred from coming in . I was amused by the fact that many of them aren’t known by their names, but rather by a description of what they are, such as “Tall Chavvy Fighting Idiot of Gold.” Read More…
The Most Bizarre Things Flight Attendants Have Witnessed On A Plane
While we have to deal with some crazy things working in retail, working daily with a group of people wedged into a sardine can that flies through the air would have to be a greater challenge. Reddit asked their readers to share some of the craziest things they’ve seen and there are definitely some Read More…
Newly Hired Manager Deals With The Worst Customer Ever
I have to say, lately it seems like I’m finding more and more of these stories where customers go over the top and the manager or store says “Enough!” and decides that the aggravation the person is causing is not worth the amount they’re spending. I’m glad to see it because I think more and Read More…
22 of the Worst Things People Have Said to Their Server
This is from thebitchywaiter.com, and it serves to remind us that people who work in retail stores are not the only ones who take abuse from customers. Over the years, I’ve seen a few examples of these in my retail stores, specifically a customer who grabbed a female employee’s boobs to get her attention, Read More…
Cashier Is In Tears When This Mom Used Her As An Example Of Failure. Then The Manager Came In & Did This.
Here’s one to brighten your day, another story about a manager sticking up for an employee who was abused by a customer. As a manager I always protected my employees from abuse and on the rare occasions when a customer crossed the line (i.e. insulting the cashier personally instead of the store) I was almost Read More…
This Customer Is Going to Be Very Disappointed
I wish I had thought of this. Manager in a restaurant has a customer who is just plain being a bitch, and instead of bending over backwards, he gave her a gift card to satisfy her and solve the “complaint” the easy way. That happens all the time. The cool part is that Read More…
BREAKING NEWS: Americans Suck At Math
Okay, so here’s one that’s hard (and not hard) to believe. Americans are so bad at math (specifically fractions) that when A & W tried to sell a 1/3 pound burger, it didn’t sell because people though that it was LESS meat than a 1/4 pounder at McDonalds, instead of more. Yes, you Read More…
Some People Just Love To Complain
As the internet has grown it has become a forum for people who probably have no one else to talk to. There are numerous review sites and evidently there are those who wish to be heard so they fire off a review of an experience in a restaurant. Personally, it takes an extremely Read More…