The Best Employee Response Ever. This Is Perfect.

This actually is similar to what a co-worker did years ago.  But instead of creating “Murray”, he blamed himself.  When customers complained “Why are you always out of the ad items here?”, instead of making excuses he just said “I’m sorry.  I screwed up.  I didn’t order enough.   I’m such an idiot.”  Next thing Read More…

First Walmart, Now TJX. Who is next?

On Wednesday February 25, TJX, parent company of the TJ Maxx, Marshalls and Home Goods retail chains announced it is joining a growing list of retailers increasing base pay for hourly employees to $9 an hour. The company follows Walmart, IKEA,   Gap  and others in moving beyond the federally mandated minimum wage. Walmart has Read More…

How Does Trader Joe’s Do It?

I’m sure everyone has shopped at a Trader Joe’s at some point and enjoyed the experience.  I found a great article about how they make your brain happy when you go there. The bottom line is this–they don’t have big stores, the best prices, the widest selection and everything you might need.  What they DO have Read More…