These are some more horrible customer stories from Thrillist. Some of them are a little long but they’re all worth a read. My favorite is the guy who assaulted a 16-year old kid at McDonald’s because his ice cream wasn’t quite right. It’s amazing how many truly crazy people there are out there Read More…
Category: Customer Stories
Stories about customers
Ten Retail Customer Horror Stories
These are from “I Work in Retail And Hate My Life” on Facebook and are some of the best stories ever. #7 reminds me of the customer that kept bringing fax machines back to Staples, I happened to be there when he returned the 3rd one because “It just doesn’t work.” Read More…
30 Of The Best And Worst Things About Working Retail
This is a great list. The sad part is that out of the 30 things, only the last 4 are the good things. So that’s 26 bad things about working in retail out of 30. Not a good score. I can personally vouch for #3, as I am SO sick of hearing the Gecko Read More…
The Customer is Sometimes Wrong
While most of the time we have to abide by “The Customer is Always Right”, there are occasions where customers go so far past the line that even the manager or owner says “I don’t want this person coming back to my business.” Here’s a couple gems from Thrillist to remind us that Read More…
Employees Reveal Their Most Shocking Experience With Customers
From The Daily Buzz, these are actual stories from employees who encountered strange customers. Nowhere else is it more true that “It takes all kinds”, but personally I think some of THESE kinds we could all do without. My most shocking experience is still probably the elderly customer who picked up a box of Wheaties Read More…
When Only A Manager Can Help You
The story below is from Retail Hell Underground and is a classic. There are always a few customers who think that only the store manager can help them, or maybe because they had an issue in another store where a clerk didn’t help them but the manager did, that they are sure it will happen Read More…
The Mustard Guy
This little gem comes from Thrillist.com A couple months ago I blogged about customers who are known by their actions rather than by their name, so here we have a story about The Mustard Guy. I tried to imagine a condiment that would make this story even worse, but I think The Read More…
What Your Server Really Thinks When You Tell Him It’s Your Birthday
This is from The Bitchy Waiter and I couldn’t agree more. Once again, it’s entitlement we’re talking about here, just because some restaurants have rewards for your birthday or traditionally sing Happy Birthday on request, that doesn’t mean that you should expect it everywhere. I agree with Read More…
Why Don’t You Have Doggie Bags in Your Bathroom?
I’ve ranted about service dogs being allowed in stores before, and how easy it is to get them a fake license, but this latest one takes the cake. While in the breakroom of a store that has their restrooms connected to it (so customers will stroll through while you’re eating your lunch…) a lady came Read More…
18 Customers Reveal The Rudest Thing A Salesperson Has Ever Said To Them.
These are mostly things you’d hear in a clothing or department store, but they’re all pretty bad. I think the rudest thing I ever heard wasn’t directed at me, but it still make me cringe–an older customer picked up a box of Wheaties cereal that had Michael Jordan on it and took the time Read More…