There’s a ton of lists like these, but this one hit a lot of it on the head. I’ve had days where I’ve encountered all of them, and that’s when you know you’re having a bad day. Or, its Friday the 13th… Starting off our list, the number 10 way to get your cashier Read More…
Category: Customer Stories
Stories about customers
Weird Customer Nicknames
This one is from frisky.com and rings soooo true. I have to admit I had a few customer nicknames as well, although obviously I never wrote them down or used them around anyone. Mine were: The Scarf Lady–a sweet old lady who had Alzheimers and we never knew how she got to Read More…
The Top 5 Craziest Things to Happen at Walmart
These are all pretty amazing, although it’s interesting that this top 5 didn’t include a naked guy walking through Walmart or another naked guy walking through Walmart. Perhaps the fact it happened twice makes it less remarkable than oh, say a guy stabbing his wife to death there. The store staying open after THAT Read More…
The Top Rude Retail Customer Behaviors
Are you an ill-mannered customer? Do associates gather after you leave a store to release their pent-up frustrations about your inappropriate behavior? You probably would not know how irritable some customer interactions could be if you have not been on the employee’s end of those theoretical questions. At least one of these actions provided Read More…
11 Of The Best Customer Service Stories Ever
After a lot of examples of crazy customers and bad customer service, here’s some proof there is some good in the retail world. I’ve heard the one about Nordstroms and the tire return before, and it has been validated as a true story. One of my personal favorites happened at a store in what used Read More…
Customers From Hell–Challenge!!
These are some great customer from hell stories, especially the 4th one about the bill for the chickens (or the bills for the chickens.) I know that some of you out there have better ones, though. I challenge you! Post your story as a comment at the end of this post and let’s see who Read More…
How Not To Carry A Shopping Basket
Okay this is easily the funniest thing I’ve seen all week. The last photo could only make me say “Really lady? REALLY?” There’s a new trend among Target shoppers, first noticed when gatorb888 posted this photo on Reddit, in which a woman appears to be dragging her basket around in the rack, instead Read More…
Dumpster Divers and Corporate Waste
The company that I work disposes of a lot of goods that are either close to expiration date, seasonal merchandise after the season is over, or returned/damaged items. A lot of it goes to a hazardous waste company to avoid government fines, but almost as much goes into our dumpster. The question has been Read More…
The Customer Is Not Always Right
Here’s a great article about customers from Forbes. If you want to read the entire thing, you can go here, but here’s a few of the best quotes: If you’ve tried your best to address a complaint and the customer still isn’t happy, it’s time to move on from that customer. Use your limited resources Read More…
Maybe I Should Have Taken The One With Death In It Instead
Evidently Starbucks doesn’t always hire the brightest folks in the world either… (My friend and I decide to stop at a popular local coffee shop known for their smoothies. My friend is waiting outside with our dogs.) Me: “I’d like a large mango smoothie and a medium banana smoothie. Could you also please make sure Read More…