12 Behind-the-Scenes Secrets of Pharmacists

Although I’m not a pharmacist and spent less than 1% of my time behind the pharmacy, with over 40 years of experience I can tell you that all of these are accurate.   “Labor laws don’t apply” seems to be true as I have rarely (if ever) seen a pharmacist leave and take a 15-minute Read More…

Sunday Soapbox–Thank You, or Thank Me?

Over the last few days I’ve visited several retailers (Lowes, Vons and some others) and in almost every case, I noticed something missing at the end of my visit. All the retailers I’ve ever worked for have stressed 3 things, often using acronyms such as GST (Greet, Serve and Thank.)  Broken down, it’s greet the Read More…

Sunday Soapbox–Perceptions Vary

In my new position I work in multiple stores and I often find myself being approached by both managers and clerks to vent or air their opinions about their job and store.  I usually try to stay neutral because it’s really none of my business but I’m always willing to listen because I know there’s Read More…