I have learned that CVS is closing more of their 24-hour pharmacies, in fact all of the remaining ones in South Orange County.  The front stores will remain open so they can still post “Open 24 hours” but if someone needs a prescription filled or a pharmacist’s advice for their sick child at 2 am Read More…

      So here’s a fun one.  CVS sells a homeopathic constipation relief medicine with is essentially 40 proof alcohol.  The only ingredients listed are ethanol 20% and purified water, which makes it more potent than alcohol or beer.  A blogger purchased 6 bottles ($36, about the same as a bar tab) and got Read More…

    There’s been rumors of something like this for years (including some of CVS buying Rite-Aid) but Walgreens has pulled the trigger and if the regulatory people approve it (which isn’t a given) it will make it only 2 behemoths left in the drug store industry.      Rite-Aid has made a tremendous turnaround Read More…

   And here comes CVS with yet another in-store service, testing out hearing and optical centers in some stores.  A lot of companies have tried optical centers in-store and have had mixed results, so we’ll see how this goes.  Hopefully it will do better than their “Beauty 360” experiment that closed after just a few Read More…

Where I work and in a LOT of other retailers and restaurants they use a survey of some kind to measure customer satisfaction.  Typically they have either a 1-5 or 1-10 scale, and on ours a 3 is satisfied, 4 is very satisfied and 5 is EXTREMELY satisfied.   If the customer rates us less Read More…

Here’s a brief article from Chain Store Age about 4 up-and-coming retailers.  What I find interesting is that 2 of the 4 are basically home delivery services.  I myself have tried out the Graze snack service (a little pricey but I love the variety) and it seems like there’s more and more of these coming Read More…

So here’s an interesting article about how Walmart is struggling with increased shrink after slashing hours to compensate for the higher wages they started paying.   It’s pretty much a cause and effect thing.  If there’s not enough or barely enough hours to run a store in the first place and you cut even more, Read More…