Not The Type of Party You’d Want To Be At

    A retail store shouldn’t be a dangerous place to shop in, but sometimes things happen.  I’ve had customers knock over displays and even wipe out an entire endcap of champagne but have never seen anything quite like this.   I’m sure all 3 shoppers have already contacted their attorneys and will be hitting Read More…

7 Security Guard Confessions

This is another great article from cracked.com, and while I wasn’t a Loss Prevention Agent, I can tell you from my retail experience that it’s all true.  (Well, maybe not the fitting room part, since I never worked in a store that had one, but it seems logical and I’m definitely wearing clean underwear the Read More…

Is Retail a “Safe Haven”?

Many of us who have worked, or are still working in the retail field; remember when retail was a “safe haven” as a form of employment.  We often operated on the theory, regardless of the economy, people still need to shop.  For the most part, this was an accurate assessment, on the surface. Yet, as Read More…

A Clever Crook Rips Off A Wal-Mart

Ok, you’ve got to give this guy points for creativity on this one.   In Fairfax, Virgina he walked into a Wal-Mart wearing an employee vest (do they sell those on EBay or did he just grab one from their breakroom?) and went up to a register and told a cashier that they needed to Read More…

More Funny Names for Retail Outlets

Here’s some more retailers that used a lot of ingenuity in naming their company.  Hopefully the public responded.  Hopefully they had good food as well.     Hopefully this business didn’t go under: I don’t think you’d want to bring the kids here, they might get upset: They’ll make you a fish plate you can’t Read More…

Sunday Soapbox–Thank You, or Thank Me?

Over the last few days I’ve visited several retailers (Lowes, Vons and some others) and in almost every case, I noticed something missing at the end of my visit. All the retailers I’ve ever worked for have stressed 3 things, often using acronyms such as GST (Greet, Serve and Thank.)  Broken down, it’s greet the Read More…