The European electronics store Media Markets gave one man the greatest deal of all time this past October. Kreeg Wannes had 100 seconds to grab whatever he could from the store without the use of a cart to help carry the products. His method of getting the items to the target area in time was genius and Read More…
Category: Customer Stories
Stories about customers
If Everyone You Meet is An Asshole…
One of my favorite shows was Justified and there’s a classic line on there that the star of the show says to a guy that everyone knows is a jerk. “If you wake up in the morning and see an asshole, you’ve seen an asshole. But if everyone you see is an Read More…
Did You Not See the “For Dogs” Part?
This was on someone’s Facebook page and made my day. Folks, please read your labels before making purchases, especially for your children!! Today I was in the frozen isle of Walmart doing a bit of grocery shopping. A lady whose name is Sara (it was on her badge), looks at me and says Read More…
Please Help Me! I Didn’t Win The Powerball!
The last couple weeks our stores were swamped with customers buying Powerball tickets in a extremely unlikely attempt to win the big jackpot. I saw people of all walks of life lining up at the self-serve machine (and then requesting help because they were too dumb to figure it out…) and of Read More…
21 of the Best Customer Service Stories Ever
Here’s a little something to restore your faith in humanity at the end of a long week. Some of these I’ve posted before but most of them are new. My favorite is the guy who someone delivered toilet paper to in his stall on a train. Now that’s personalized service. 1. LEGO LEGO pieces Read More…
Not The Type of Party You’d Want To Be At
A retail store shouldn’t be a dangerous place to shop in, but sometimes things happen. I’ve had customers knock over displays and even wipe out an entire endcap of champagne but have never seen anything quite like this. I’m sure all 3 shoppers have already contacted their attorneys and will be hitting Read More…
An Early Contender for Worst Customer Of The Year
We’re only 4 days into the New Year and already a strong contender has come up for Worst Customer of 2016. (OK, there’s no actual award, but if there was, this one would probably win it.) A lady named Holly Jones went to a restaurant called Kilroy’s in Indianapolis on New Year’s Eve and was Read More…
A Happy Holiday Customer Service Story
With the big day just a few days away, I thought I’d share a story about great customer service during the holidays. There are companies that go above and beyond to make someone happy and this one is a doozy. In another outstanding example of taking care of customers, Bungie Studios, one of the Read More…
Karma Does Its Job Again
This is from a guy on Reddit. I edited it down a bit and there have been similar stories before but it’s always fun to read about Karma having a good day, especially when it’s the stupidity of people that earn it. My favorite tale of customer service Karma involves me working Read More…
Sunday Soapbox–Why Is This Still Happening?
I promise this is the last article about Black Friday. I’ve seen a few videos much like the ones below and I just have to ask–why is still happening? Why are some stores not using wristbands, etc. to keep people from behaving like animals? There have been at least 7 deaths and 98 injuries in Read More…