These are from Pharmacy Times, and it’s actually a pretty mellow list compared to some of the things I’ve heard said at my pharmacy, especially the guy who was upset about his prescription not being filled and came out with “I’m going to go home and get my AK-47 and come Read More…
Author: RetailGuy
I have worked in retail for over 40 years. I've seen the good, the bad, the ugly, and the completely unbelievable.
Peeps Dethroned? Say It Ain’t So!
It’s the end of an era. This article from USA Today has some interesting facts about Easter this year, including the fact that it will be a record year of spending, some 6% over last year. But more shocking than that is that according to one survey, Peeps are no longer the #1 favorite Easter Read More…
Just Another Week in Retail
After so many years in retail I am always amazed when I see something that I’ve never seen before. The other day I had a Hispanic gentleman ask me for some medicine for his COUCH. It took a while but I figured out he needed cough medicine. (But I really considered taking him to Read More…
19 Baffling Products That Big Companies Actually Rolled Out
Once again here’s some examples of products that never should have gotten off the drawing board. I mean seriously, no one thought that Lamborghini Vodka was a bad idea? Doesn’t take a rocket scientist to figure out that someone would want to drink some while driving one, and it’s a miracle Read More…
17 Hilarious Customer Complaints To Fill Your Work Day
Today I was working in a store and a customer asked the manager for Half and Half. The manager politely said they don’t carry it, they carry a few dairy items but that wasn’t one of them. The customer came back with “Well you should, that’s a basic item that EVERYBODY buys.” Read More…
This Is Why Arizona Iced Tea Is Cheaper Than Water
This is from Guff and it shows you how a well-managed company can still put out a good product at a good price. Hard to believe that the price of this can hasn’t changed in 25 years and I’m pretty sure they haven’t downsized it either. I can also verify that they’re Read More…
Now Here’s A Store That’s FUN.
Here’s a great story about Wegman’s, a regional grocery chain with only 92 stores but customers that are more loyal than to any other chain. And if you read the article you’ll understand why–they cater to all demographics, make shopping there incredibly fun and interesting, and they even have live bands there on occasion! Read More…
Warren Buffett just dropped Walmart and signaled the death of retail as we know it
So this is pretty much sums it up…one of the most well-known investors has sold off nearly $1 billion in Walmart stock and moved his money into airlines, thus validating what we already know–that the brick and mortar retail industry is in decline. Despite the stock market being at an all-time high, Walmart stock is Read More…
A Woman Was Fired After She Had a Violent Allergic Reaction at Work
One of the things I always believed in as a manager was to have compassion for your employees and give them the benefit of the doubt on sick calls and personal problems, as long as they don’t become excessive. This lady’s employer, however, apparently did not share my beliefs. I am not only Read More…
These Corporations Prove You Can Be Successful And Also Pay Your Employees A Living Wage
This article from Guff shows that it is in fact possible to take care of your employees and pay them well, and in fact the companies at the top of this list (bottom of the article) are all doing VERY well, thank you. And while I can’t speak for Zappos, I can tell you Read More…