Not surprising who tops this list, I use them often and their service truly is top notch. The top 3 are all web-based which again, should not come as much of a surprise. Not sure I agree with Target at #16 though. When I’m looking for an employee to help they usually dart around the Read More…
Author: RetailGuy
I have worked in retail for over 40 years. I've seen the good, the bad, the ugly, and the completely unbelievable.
5 Jokes That Make People in Service Jobs Want To Kill You
The link below is from one of my favorite sites, Cracked.com, but I’m afraid they left one out that should have definitely made the list… Customer—Where’s the (any item easily found)? Me–Actually, it’s right (next to)(behind)(in front of) you. Customer—Oh, if it was a snake, it would have bitten me!! Voice in my head–If it Read More…
Another retailer bites the dust…
Not a brick and mortar retailer, but we’ve all heard of them and don’t lie, you’ve thought about buying something from them at some point in time. And personally, I’ve always wanted to make a phone call underwater. 10 Things You Won’t Be Able To Do Anymore If SkyMall Goes Away | Mental Floss.
Math Challenges
One thing I learned very early in my retail career is that most customers can’t do math. I remember one time we were writing an ad with Top Ramen on the front page, and we had put in the price as 8 for $1.00. The District Manager saw it and told us to make Read More…
So This is What Black Friday Looks Like
If you’ve never been to a Black Friday sale (I never have, and probably never will) you MUST watch this video. At 3:30 or so you can see people tearing through plastic wrap and I feel sorry for the employees working in the store at 4:13. https://www.youtube.com/watch?v=WBk32OUxCnU
Back From The Dead
A little over 5 years ago, Rite-Aid stock was trading at 22 cents and rumors were swirling that they would be bought out by the other major chains. They were always considered the doormats of the drug store industry. As Twain was purported to have said (but didn’t actually say), rumors of their death Read More…
Does your CEO make $1.00 a year?
Great video about John Mackey, the CEO of Whole Foods. Tells a lot about why they’re successful, especially his comment about “The Golden Rule.” I wish more companies thought the same way. His salary is set at $1.00 per year, which is about $12, 099,999 less than the CEO of my company (and most others.)
Off To The Races!
I never had this happen in any store I worked in, although I did have a 14 year old girl shoplift with her 10 year old brother by stashing items in his wheelchair. Woman accused of stealing motorized Wal-Mart wheelchair
Monday Humor–Interested in Becoming a Manager?
Monday Humor–An Honest Talk
If you’ve been a manager in retail you will identify with this, both the employee side and the boss side. The way it’s done is a little odd but it all rings soooooooo true…