Years ago I remember when a cosmetics rep came in and used a “Skin light” similar to #5 and put an image of my face on a screen and it looked like the surface of the moon. It would pretty much make anyone buy ANYTHING to “fix” their face. But even Read More…
Author: RetailGuy
I have worked in retail for over 40 years. I've seen the good, the bad, the ugly, and the completely unbelievable.
Show Me The Money, CVS.
Once again CVS has reported great results, this time beating estimates by 2 cents a share and raking in some more billions of dollars. Front-store sales were down 7.8%, mostly due to lack of tobacco sales. So once again the question comes up, when will they spend a little Read More…
16 Fearless-Flyer Facts About Trader Joe’s
This one is from Mental Floss, and there are some REALLY cool facts here! I always wondered how they made those cool chalk signs and am definitely going to look for the plastic lobster next time I’m there. I was also told once that they have a universal markup of 25% across every Read More…
Sunday Soapbox–Learn To Use Your Phone
Several months ago my company made the decision to no longer allow customers to plug their phone into our photo kiosks to print their photos, now they have to download a Kodak app which communicates via Wifi. I certainly understand a customer being reluctant to install any app on their phone (especially an app Read More…
Totally Honest Signs
Only a few of these are retail oriented, but they were all too good not to share. I love the evacuation plan–I always get a kick out of seeing our “Emergency Evacuation Plan” in the breakroom, in a tiny store with basically only 2 exits. I’m pretty sure everyone is just running Read More…
Crazy Customer In McDonalds
This lady needs some help, and I don’t mean by the poor girl behind the counter. If I’m that girl, I probably walk away from her because no way I would have helped her after the abuse she was putting upon the person for no reason at all. Prepare to be disgusted.
Fed Up Walmart Customer Takes Over Register
As retailers continue to cut hours and staff, you’re going to see more and more incidents like this one. Guy waits 20 minutes to get helped in Sporting Goods at a Walmart and then basically takes things into his own hands. I think he would have rung people out if he could have Read More…
15 Small Victories That Make Retail Workers Happy
1. When a customer shows up a minute after you close and you pretend not to see them trying to get in: ~Looks everywhere but towards the door~ 2. When you ~coincidentally~ take your break before all hell breaks loose: “Oh yeah, I noticed how crazy it got! But I still have 20 Read More…
Drink Up! The Stories Behind 11 Regional Soft Drinks
It’s always fun taking a road trip and seeing local foods and drinks that you haven’t tried before or haven’t seen in a while. This list, however, has 11 regional soft drinks and I have only heard of two of them (Vernors and Hires.) I guess I live and have traveled to the wrong Read More…
Sunday Soapbox–Last Minute Customers
Recently having transferred from a 24-hour store to one that closes at 10 pm, it reminded me of the many times I’ve had to wait for a last-minute customer before closing the store. I remember one in particular that ALWAYS came in 10 minutes before closing and then took her sweet time making decisions about Read More…