{"id":1233,"date":"2015-09-10T07:58:45","date_gmt":"2015-09-10T14:58:45","guid":{"rendered":"http:\/\/re-tales.net\/?p=1233"},"modified":"2015-09-10T07:59:24","modified_gmt":"2015-09-10T14:59:24","slug":"walmart-says-its-reforming-its-brutal-scheduling-system-but-workers-tell-a-different-story","status":"publish","type":"post","link":"https:\/\/re-tales.net\/?p=1233","title":{"rendered":"Walmart Says Its Reforming Its Brutal Scheduling System, but Workers Tell a Different Story"},"content":{"rendered":"<header class=\"article-header\">\n<div class=\"article-header-content\">\n<p class=\"title\"><span id=\"socialHighlighted\"> \u00a0<img loading=\"lazy\" decoding=\"async\" class=\"\" src=\"http:\/\/ventureneer.com\/sites\/default\/files\/overwork.jpg\" alt=\"\" width=\"252\" height=\"314\" \/> \u00a0<\/span><\/p>\n<p class=\"title\"><span id=\"socialHighlighted\">Here&#8217;s a follow up to the Walmart story <a href=\"http:\/\/re-tales.net\/?p=1207\" target=\"_blank\">from the other day,\u00a0<\/a>the interesting part of the article mentions the Schedules That Work Act, which is apparently being pushed through Congress. \u00a0I read through the bill and it essentially says that an employee can REQUEST a better schedule&#8211;i.e. better hours, less on-call etc. and the employer has to discuss it with them. \u00a0Unfortunately, the employer can still deny the request (for business needs) unless they do so for an unlawful reason. \u00a0 Huh? \u00a0I really don&#8217;t see how that would change anything&#8211;employees are scheduled for the needs of the business, not the needs of the employee and that won&#8217;t and shouldn&#8217;t ever change. \u00a0If you want to work in retail, you have to understand there&#8217;s no such thing as a &#8220;set schedule&#8221; and that your hours may vary, otherwise, well, you shouldn&#8217;t be working in retail.<span id=\"tweetButton\" class=\"socialButtonHighlight clickheresocial\"><\/span><\/span><\/p>\n<p class=\"title\">\u00a0 \u00a0You can read the bill <a href=\"https:\/\/www.congress.gov\/bill\/114th-congress\/senate-bill\/1772\" target=\"_blank\">here<\/a>.<\/p>\n<h1 class=\"title\"><span id=\"socialHighlighted\"><span id=\"emailButton\" class=\"socialButtonHighlight clickheresocial\"><\/span><\/span>Walmart Says Its Reforming Its Brutal Scheduling System, but Workers Tell a Different Story<\/h1>\n<h2 class=\"subtitle\">Hour cuts and schedule rollbacks are coming to a Walmart near you.<\/h2>\n<div class=\"byline\">\n<h2><a class=\"gallery imgHover\" title=\" (Reuters\/Edgard Garrido)\" href=\"http:\/\/www.thenation.com\/wp-content\/uploads\/2015\/06\/walmart_store_rtr_img.jpg\"><img decoding=\"async\" src=\"http:\/\/www.thenation.com\/wp-content\/uploads\/2015\/06\/walmart_store_rtr_img.jpg\" alt=\"Walmart\" \/><\/a><\/h2>\n<\/div>\n<\/div>\n<\/header>\n<section class=\"article-body abody-185224\">\n<aside class=\"left full-width-mobile image wide indent\">\n<p class=\"caption\">\n<\/aside>\n<p><em><span class=\"dropcap\">\u00a0 \u00a0 \u00a0 W<\/span>almart is the American economy\u2019s Invisible Hand, and it giveth and taketh away. So just months after announcing grand plans to give workers raises and better schedules, the mega-retailer appears to be rolling back its generosity, hour by hour.<\/em><\/p>\n<p><em><a href=\"http:\/\/www.bloomberg.com\/news\/articles\/2015-08-31\/wal-mart-cuts-some-workers-hours-after-pay-raise-boosts-costs\" target=\"_blank\">Bloomberg News reports<\/a> that at various stores workers\u00a0have seen\u00a0systematic cutbacks to their schedules, including reducing shifts store-wide and forcing workers to take longer breaks.<\/em><\/p>\n<p><em>Here\u2019s what happens when the rollbacks come to a Walmart near you: Barbara Gertz, who works overnight stocking shelves at an Aurora store, has seen the workforce thinning out for her coworkers with <a href=\"https:\/\/www.facebook.com\/OURWMT\/posts\/1050848098261168\" target=\"_blank\">systematic cutbacks to their schedules<\/a>, which seem aimed at offsetting the extra wages they recently earned during seasonal extra shifts.<\/em><\/p>\n<p><em>\u00a0 \u00a0 \u201cThey\u2019re punishing people for helping them during an important period,\u201d Gertz says. Many were part-timers who had been nearing a full workweek; \u201cNow these guys are getting like 24 hours, 16 hours, no notice at all. It\u2019s just horrible, I mean they can\u2019t live like that.\u201d<\/em><\/p>\n<p><em>\u00a0 \u00a0 \u00a0Not that things were great\u00a0before. Walmart, like many other retailers, relies on a \u201cjust in time\u201d scheduling system designed to nimbly\u00a0follow market fluctuations and logistical flows. This saddles workers with erratic schedules and unstable income, while <a href=\"http:\/\/www.demos.org\/retail-schedules-fail-working-women\" target=\"_blank\">exacerbating gender<\/a> <a href=\"http:\/\/www.thenation.com\/article\/how-retail-industry-keeps-people-color-poverty\/\" target=\"_blank\">and race divides<\/a> in the retail industry.<\/em><\/p>\n<p><em>\u00a0 \u00a0 \u00a0But social concerns dwarf the top priority at Walmart: the move seems to be a reaction to various business factors: intensifying retail competition, slipping quarterly earnings and market volatility. But a spokesperson assured Bloomberg, \u201cThe reductions won\u2019t affect efforts to better staff stores, shorten checkout lines, and improve cleanliness and stocking.\u201d Walmart has also claimed that stores were reducing hours because they were \u201coverscheduled,\u201d as if workers\u2019 low-paid labor were a mere financial redundancy.\u00a0<\/em><\/p>\n<p><em>Gertz herself has just returned\u00a0from medical leave and hasn\u2019t seen major\u00a0schedule changes\u00a0yet. But she says she also hasn\u2019t seen <a href=\"http:\/\/www.thenation.com\/article\/what-you-should-know-about-walmarts-raise\/\" target=\"_blank\">the positive changes<\/a> that <a href=\"http:\/\/blog.walmart.com\/in-letter-to-associates-walmart-ceo-doug-mcmillon-announces-higher-pay\" target=\"_blank\">Walmart promised in February<\/a>: a raise in the base wage to $9 and then $10 an hour by next year, as well as more stable shifts. Walmart announced plans to\u00a0reform the\u00a0scheduling system\u00a0to offer associates \u201cmore control over and ownership of their schedules,\u201d with more than two weeks advanced notice. After more than six years of working at Walmart, Gertz still only makes $11.30 an hour. She\u2019s also noticed a convoluted new formula for calculating annual raises, which uses a percentage of her base pay instead of the usual addition of a few cents an hour, appears to be whittling down her total income.<\/em><\/p>\n<aside class=\"right hidden-on-mobile most-popular-plus-ad\">\n<div class=\"most-popular hover_b_remove\"><\/div>\n<\/aside>\n<p><em>\u00a0 \u00a0 Another slow bleed for workers, Gertz says, comes through pressure from management. After the schedule cuts have left the store short-staffed, she says, \u201cthey will say things like, \u2018Oh, but you guys can\u2019t go home until your work is done\u2026. are you implying that we should work off the clock?\u2026They start trying to bully us into working faster by threatening to fire us. That\u2019s the little bonus that you get when they cut your hours.\u201d<\/em><\/p>\n<aside class=\"left takeaction custom_background_185224 indent\">\n<div class=\"action_tout_heading\">\n<p><em>\u00a0 \u00a0 Other giants of the service and retail sectors, <a href=\"http:\/\/www.washingtonpost.com\/news\/wonkblog\/wp\/2015\/05\/08\/the-next-labor-fight-is-over-when-you-work-not-how-much-you-make\/\" target=\"_blank\">including Whole Foods<\/a>\u00a0and <a href=\"http:\/\/www.thenation.com\/article\/how-starbuckss-flexible-spending-stretching-workers-breaking-point\/\" target=\"_blank\">Starbucks<\/a>, have lately responded to media reports about erratic schedules and rising\u00a0public criticism over\u00a0exploitative working conditions in service industries. For example, to address unstable schedules, Gap recently announced plans to end volatile \u201c<a href=\"http:\/\/fortune.com\/2015\/08\/27\/gap-on-call-scheduling\/\" target=\"_blank\">on-call scheduling<\/a>\u201d systems.<\/em><\/p>\n<\/div>\n<\/aside>\n<p><em>But the history of such voluntary corporate social responsibility measures suggests the hype tends to eclipse reality in retail workplaces. So rather than wait for voluntary changes by brand-conscious employers, labor activists are pushing state and federal lawmakers for more concrete intervention.<\/em><\/p>\n<p><em>\u00a0 \u00a0 \u00a0Congress is weighing the <a href=\"http:\/\/www.nwlc.org\/resource\/schedules-work-act-section-section-summary\" target=\"_blank\">Schedules that Work Act<\/a>, which would guarantee workers the \u201cright to request\u201d a change in their work schedule,\u201d including the length, timing and location of shifts. The bill would also ensure some partial pay to offset\u00a0a shift that was abruptly canceled\u2014a rampant\u00a0problem in precarious \u201con-call\u201d service jobs like restaurant work and retail. Similar policies to\u00a0curb\u00a0schedule volatility\u00a0has been <a href=\"http:\/\/www.nwlc.org\/resource\/recently-introduced-and-enacted-state-and-local-fair-scheduling-legislation\" target=\"_blank\">proposed or passed in several states and San Francisco<\/a>.<\/em><\/p>\n<p><em>\u00a0 \u00a0 \u00a0One-dollar raise notwithstanding, Walmart hasn\u2019t reversed its spotty track record on labor. Last year, in a <a href=\"http:\/\/www.reuters.com\/article\/2014\/12\/16\/us-walmart-lawsuit-idUSKBN0JU1XJ20141216\" target=\"_parent\">lawsuit brought by workers at a Pennsylvania store<\/a>, the company was ordered to pay about $188 million in damages for about 187,000 workers who had been denied appropriate meal and rest times over a period of eight years.<\/em><\/p>\n<p><em>\u00a0 \u00a0 In June, <a href=\"http:\/\/www.jwj.org\/walmart-store-manager-exposes-systematic-attack-on-employee-benefits\" target=\"_parent\">a whistle-blower manager<\/a> <a href=\"http:\/\/gawker.com\/decades-of-greed-behind-the-scenes-with-an-angry-walma-1517661634\" target=\"_blank\">reported to Gawker<\/a> that the company had been incrementally squeezing pay scales and benefits structures and limiting hours, in order to\u00a0wring\u00a0more \u201csavings\u201d out of the workforce. The company is still battling charges of\u00a0<a href=\"http:\/\/www.thenation.com\/article\/unexpected-burden-pregnancy-work\/\" target=\"_blank\">abusive policies toward\u00a0pregnant workers<\/a> and <a href=\"http:\/\/amsterdamnews.com\/news\/2015\/aug\/20\/former-louisiana-walmart-employees-suing-raceage-d\/\" target=\"_parent\">racial discrimination<\/a>.<\/em><\/p>\n<p><em>\u00a0 \u00a0Many of Walmart\u2019s abuses are perfectly legal, however. <a href=\"http:\/\/www.demos.org\/publication\/higher-wage-possible-walmart-2014-update\" target=\"_blank\">According to Demos<\/a>, if the company shifted some of its investments away from financial manipulations to boost stock prices, and instead drove funds into raising pay for low-ranked workers, Walmart could boost wages for about 825,000 low-wage workers by more than $5 an hour and bring\u00a0a considerable boost to the economy as a whole.<\/em><\/p>\n<p><em>\u00a0 \u00a0 Yet\u00a0although Walmart apparently has\u00a0the\u00a0revenue\u00a0to immediately\u00a0alleviate the poverty of hundreds of thousands of workers\u2014and thus come close to meeting the <a href=\"http:\/\/www.thenation.com\/article\/workers-bring-15-hourly-wage-challenge-walmart\/?nc=1\" target=\"_blank\">Fight for 15 movement\u2019s demands for a living wage<\/a> and opportunities for\u00a0full-time work\u2014instead, Walmart\u2019s pattern of wage theft and nickel-and-diming labor\u00a0practices\u00a0continue to aggravate socioeconomic inequality. And across the burgeoning low-wage service sector, payscales are slipping, with retail wages <a href=\"http:\/\/www.nytimes.com\/2015\/09\/03\/business\/low-income-workers-see-biggest-drop-in-paychecks.html?_r=0\" target=\"_blank\">declining by roughly 5 percent in real value<\/a>\u00a0since 2009, according to the National Employment Law Project, even as <a href=\"http:\/\/www.baltimoresun.com\/news\/opinion\/bal-the-outrageous-ascent-of-ceo-pay-20150818-story.html\" target=\"_blank\">CEO pay reaches stratospheric heights<\/a>.<\/em><\/p>\n<p><em>\u00a0 \u00a0 \u00a0Six months on, the hype has faded at the Aurora store. With another busy shopping season approaching, amidst a withered workforce, Gertz anticipates \u201can absolute nightmare. For labor day weekend, they have no one to stock the shelves in our store. And customers are going to be mad.\u201d<\/em><\/p>\n<p><em>\u00a0 \u00a0 \u00a0Starting wages may rise\u00a0for new hires, but Walmart veterans like Gertz know too well by now the workers\u2019 side of the business model: with those everyday low prices, you get what you pay for\u2013unfortunately.<\/em><\/p>\n<p class=\"redotclass\"><em>\u201cI have never seen Walmart give something to their workers without somehow making us pay for it in the long run.\u201d<\/em><\/p>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>\u00a0 \u00a0 Here&#8217;s a follow up to the Walmart story from the other day,\u00a0the interesting part of the article mentions the Schedules That Work Act, which is apparently being pushed through Congress. \u00a0I read through the bill and it essentially says that an employee can REQUEST a better schedule&#8211;i.e. better hours, less on-call etc. and <a class=\"read-more\" href=\"https:\/\/re-tales.net\/?p=1233\">Read More&#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[],"class_list":["post-1233","post","type-post","status-publish","format-standard","hentry","category-retail-companies"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/re-tales.net\/index.php?rest_route=\/wp\/v2\/posts\/1233","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/re-tales.net\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/re-tales.net\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/re-tales.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/re-tales.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1233"}],"version-history":[{"count":3,"href":"https:\/\/re-tales.net\/index.php?rest_route=\/wp\/v2\/posts\/1233\/revisions"}],"predecessor-version":[{"id":1239,"href":"https:\/\/re-tales.net\/index.php?rest_route=\/wp\/v2\/posts\/1233\/revisions\/1239"}],"wp:attachment":[{"href":"https:\/\/re-tales.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1233"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/re-tales.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1233"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/re-tales.net\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1233"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}