{"id":867,"date":"2015-05-26T06:55:29","date_gmt":"2015-05-26T13:55:29","guid":{"rendered":"http:\/\/re-tales.net\/?p=867"},"modified":"2015-05-26T06:55:29","modified_gmt":"2015-05-26T13:55:29","slug":"when-your-favorite-market-closes","status":"publish","type":"post","link":"http:\/\/re-tales.net\/?p=867","title":{"rendered":"When Your Favorite Market Closes"},"content":{"rendered":"<hgroup class=\"prevent_widows prevent_widows_initialized\">\n<h1><em><img loading=\"lazy\" decoding=\"async\" class=\"  wp-image-3119\" src=\"http:\/\/blogs-images.forbes.com\/lauraheller\/files\/2014\/02\/IMG_21952.jpg\" alt=\"IMG_2195\" width=\"188\" height=\"251\" \/><\/em><\/h1>\n<\/hgroup>\n<div class=\"article_body article\">\n<div class=\"body\">\n<div class=\"body_inner\">\n<p>We see a lot of stories about markets closing and often forget about the customers left behind when their local store closes. \u00a0The author of this article lost her favorite store in Chicago and discusses what happened in the area but the end result is there&#8217;s an empty building where she used to shop. \u00a0 Interesting that she talks about the pending arrival of The Fresh Market, <a href=\"http:\/\/re-tales.net\/?p=553\" target=\"_blank\">since we&#8217;ve seen how they did in my area<\/a> and they are<a href=\"http:\/\/www.retailingtoday.com\/article\/fresh-market-still-growing-how-much\" target=\"_blank\"> in fact leaving California totally<\/a>, hopefully they don&#8217;t have a 6-month visit in her neighborhood and then leave an empty building again.<\/p>\n<p>&nbsp;<\/p>\n<p><em>H-E-B, Publix, Traders Joe\u2019s\u00a0 \u2014 these retailers get a lot of attention for being good retailers, the best in\u00a0 class. But this is not a story about great retailers.<\/em><\/p>\n<p><em>This is about a failed supermarket and the hole it leaves behind.<\/em><\/p>\n<p><em>In Chicago, where I was raised and still live, there were always two dominant grocers: Jewel and Dominick\u2019s. Jewel was more aligned with everyday, working class neighborhoods and Dominick\u2019s had a slightly more upscale feel. It was perceived as more expensive.<\/em><\/p>\n<p><em>Later as consolidation took hold in the supermarket industry, Jewel (Jewel-Osco today) was acquired. First by American Stores, then <a href=\"http:\/\/www.albertsons.com\/#1\">Albertsons<\/a> and finally <a href=\"http:\/\/www.supervalu.com\/sv-webapp\/\">Supervalu<\/a>. Dominick\u2019s became part of Yucaipa Cos. and ultimately <a href=\"http:\/\/www.safeway.com\/IFL\/Grocery\/Home\">Safeway<\/a>. But the stores retained their market position and continued to operate under the original regional banners.<\/em><\/p>\n<p><em>Chicagoans had little idea their neighborhood stores were owned by large corporations headquartered elsewhere. Nor did they need to.<\/em><\/p>\n<p><em>Loyalties between the two chains were long divided and old perceptions firmly entrenched, so by the time Safeway began making meaningful changes to the pricing structure with personalized deals via a loyalty program, opening new stores with a fresh market focus and implementing competitive pricing, it was too late. Industry insiders talk about how Safeway mucked this up, but the end result was the end of Dominick\u2019s.<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><em>Safeway announced in October 2013 it would close all Dominick\u2019s stores by Dec. 28, 2013, exit the Chicago market and sell its Canadian operations. Nothing personal, Chicago, Safeway had problems that go beyond these two business units and management\u2019s attention was needed elsewhere.<\/em><\/p>\n<p><em>But it left Chicago with just one dominant grocery chain: Jewel-Osco.<\/em><\/p>\n<p><em>In my Northside Chicago community, the news of Dominick\u2019s closing was devastating. Gone was a three-year-old store, one that filled a hole between two Jewel locations and a much needed alternative to those tired stores. Because in its market dominance, Jewel-Osco has become complacent. Stores aren\u2019t updated and many are dark and shabby, poorly stocked and staffed by associates who seem overworked or under inspired.<\/em><\/p>\n<p><em>There are no alternatives. The closest Whole Foods is several miles away, has no free parking and is frankly too pricey for weekly shopping. The same is true of Trader Joe\u2019s.<\/em><\/p>\n<p><em>Roundy\u2019s Mariano\u2019s Fresh Market is expanding fast in Chicago \u2014 one will even take over the now-shuttered Dominick\u2019s store nearby. But these stores aren\u2019t open yet and I\u2019m facing an empty pantry and a much more difficult time navigating a busy schedule. It\u2019s no longer possible to make quick trips to the store and I\u2019ve been loathe to learn a new store layout and try new store brands, only to have to do it all over again.<\/em><\/p>\n<p><em>So while fellow Forbes contributor Roger Dooley extolls the virtues of his beloved H-E-B in \u201c<a class=\"exit_trigger_set\" href=\"http:\/\/www.forbes.com\/sites\/rogerdooley\/2014\/01\/28\/h-e-b\/\">The Smartest Supermarket You\u2019ve Never Heard Of<\/a>\u201d and the lucky folks in the Southeast get to shop at <a class=\"exit_trigger_set\" href=\"http:\/\/www.forbes.com\/sites\/lauraheller\/2013\/07\/30\/publix-the-walmart-slayer-wins-another-round-with-low-prices\/\">Publix The Walmart Slayer<\/a>, I miss my neighborhood market.<\/em><\/p>\n<p><em>There is the business side of this story and there is the emotional and practical side, the community\u2019s side. This is what it looks and feels like when your neighborhood grocery store closes.<\/em><\/p>\n<p><em><img decoding=\"async\" class=\" size-full wp-image-3105\" src=\"http:\/\/blogs-images.forbes.com\/lauraheller\/files\/2014\/02\/IMG_2192.jpg\" alt=\"IMG_2192\" \/><\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>We see a lot of stories about markets closing and often forget about the customers left behind when their local store closes. \u00a0The author of this article lost her favorite store in Chicago and discusses what happened in the area but the end result is there&#8217;s an empty building where she used to shop. \u00a0 <a class=\"read-more\" href=\"http:\/\/re-tales.net\/?p=867\">Read More&#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[],"class_list":["post-867","post","type-post","status-publish","format-standard","hentry","category-retail-companies"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"http:\/\/re-tales.net\/index.php?rest_route=\/wp\/v2\/posts\/867","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/re-tales.net\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/re-tales.net\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/re-tales.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/re-tales.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=867"}],"version-history":[{"count":2,"href":"http:\/\/re-tales.net\/index.php?rest_route=\/wp\/v2\/posts\/867\/revisions"}],"predecessor-version":[{"id":869,"href":"http:\/\/re-tales.net\/index.php?rest_route=\/wp\/v2\/posts\/867\/revisions\/869"}],"wp:attachment":[{"href":"http:\/\/re-tales.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=867"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/re-tales.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=867"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/re-tales.net\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=867"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}