{"id":2219,"date":"2017-04-19T19:25:16","date_gmt":"2017-04-20T02:25:16","guid":{"rendered":"http:\/\/re-tales.net\/?p=2219"},"modified":"2017-04-19T19:25:16","modified_gmt":"2017-04-20T02:25:16","slug":"5-things-you-should-not-say-at-the-pharmacy","status":"publish","type":"post","link":"http:\/\/re-tales.net\/?p=2219","title":{"rendered":"5 Things You Should Not Say at the Pharmacy"},"content":{"rendered":"

\"Image\u00a0 \u00a0 <\/em><\/p>\n

\u00a0 \u00a0 \u00a0\u00a0<\/em>These are from Pharmacy Times<\/a>, and it’s actually a pretty mellow list compared to some of the things I’ve heard said at my pharmacy, especially the guy who was upset about his prescription not being filled and came out with “I’m going to go home and get my AK-47 and come back.” \u00a0 Normally that wouldn’t be that concerning except the pharmacy knew that the guy used to be a Navy Seal and could very well have been serious. \u00a0 Police were called and told me there was nothing they could do unless he came back in with the gun in which case I should call them right away. \u00a0Yeah right, I’ll call you after I’m out the door and at least a block away.<\/p>\n

\u00a0 \u00a0 \u00a0We have all been there at some point. Whether as a tech or an intern, a customer or a supervisor, or a career retail pharmacist, we have all heard some of the crazy things customers say at the pharmacy. Some make you cringe, some just make you roll your eyes, but you know it when you hear it. There are some things you should not say at the pharmacy. I present to you my (slightly) sarcastic take. I have a bigger list, but here are a few.<\/em><\/p>\n

1.\u00a0\u00a0\u00a0\u00a0 \u201cI want to return this. My husband shouldn\u2019t have picked it up.\u201d<\/em><\/strong><\/p>\n

OK, first thing here: no returns on prescriptions are allowed at the pharmacy. Once it has left the pharmacy, unless it is an error on the pharmacy\u2019s part, you own it. We must get this right the first time, which leads me to my second point. If this anything more than a simple pay and pick-up errand, DO NOT leave it in the hands of your husband. Husbands will do anything to make sure they do not have to make a return trip or come home without what you sent them for. I know this because I am a husband.<\/em><\/p>\n

Here is my advice. Ladies, take pictures of what you need and give ultra-specific instructions. Husbands, please listen to said instructions. If you run into a situation where you are asked to make a decision, don\u2019t do it! Step away from the counter so you can call home, and hope she answers (she won\u2019t). If she doesn\u2019t answer, just leave the medicine and go home to ask her the question. You live close by, so it\u2019s okay. Also, if she sends you to get Benadryl, then get Benadryl. Don\u2019t listen to the pharmacist telling you Claritin is better. Get what you were sent for.<\/em><\/p>\n

2.\u00a0\u00a0\u00a0\u00a0 \u201cMy name is either Jenny Smith or Jenny Foster or it might be Jenny Smith-Foster or maybe Jennifer.\u201d<\/strong><\/em><\/p>\n

Can we just pick a name and stick with it, please? It doesn\u2019t seem that difficult to me. Decide what you want your formal name to be and keep it that way. Give that name to your pharmacy and your doctor. Put it on your driver\u2019s license. It is okay if your friends call you something else, but your formal name must always stay the same. If you are a junior, I\u2019m sorry. This isn\u2019t your fault. You will always be forced to check whether you are receiving your medicine, or your dad\u2019s medication.<\/em><\/p>\n

3.\u00a0\u00a0\u00a0\u00a0 \u201cThese should be the blue pills, not the white ones. Why can\u2019t you ever get it right?\u201d<\/strong><\/em><\/p>\n

Most retail chains have wholesalers who supply them with their medication. Sometimes the wholesaler will change what manufacturers are sent to the pharmacy, based on pricing or contract changes. It is the same medication,<\/em> but it might look different. If your pharmacy is able to special order the blue tablets for you (some aren\u2019t) please be thankful, and help them remember what your preference is. There are a lot of customers to serve and it is difficult to remember to do things certain ways for certain customers. Friendly reminders when you re-order are always welcomed in this situation.<\/em><\/p>\n

4.\u00a0\u00a0\u00a0\u00a0 \u201cI know you are closing in 5 minutes, but can you fill this real quick?\u201d<\/strong><\/em><\/p>\n

Folks, please be respectful in any retail setting and don\u2019t rush in at the last minute to do something. The employees are trying to clean up and get ready for the next day so they can leave on time and get home to their families. You have known all day that you needed this and the store has been open all day. Don\u2019t make your lack of planning become their emergency. The only exception here would be if you have been stuck at the acute care clinic or ER for a long time and just got released. Otherwise, it is okay to ask for what you need, but at least offer to come back the next day and pick it up.<\/em><\/p>\n

5.\u00a0\u00a0\u00a0\u00a0 \u201cI need to go. My ice cream is melting in my basket.\u201d<\/strong><\/em><\/p>\n

Really? A good general shopping rule is to pick up your frozen food as the last thing. Go to the pharmacy first, make your request, shop for whatever you need, and then hit the frozen food on your way out. Don\u2019t sit down with ice cream in your basket and then ask for a shingles vaccine. Some things take<\/em> time and your ice cream is not the priority. If you do run into a situation where your ice cream is actually melting, you can simply walk back to the freezer and swap it out for another one. I know that\u2019s asking a lot, but you can do it.<\/em>
\n\u00a0<\/em>
\nSometimes it is fun to look at the lighter side of things that can get on your nerves. Truthfully, customers should find their pharmacy to be a place where they can get the best customer service anywhere. Hopefully they will avoid saying these 5 things and make their trip even more enjoyable for everyone!<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0These are from Pharmacy Times, and it’s actually a pretty mellow list compared to some of the things I’ve heard said at my pharmacy, especially the guy who was upset about his prescription not being filled and came out with “I’m going to go home and get my AK-47 and come Read More…<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7,15],"tags":[],"class_list":["post-2219","post","type-post","status-publish","format-standard","hentry","category-customer-stories","category-retail-humor"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"http:\/\/re-tales.net\/index.php?rest_route=\/wp\/v2\/posts\/2219","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/re-tales.net\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/re-tales.net\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/re-tales.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/re-tales.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2219"}],"version-history":[{"count":2,"href":"http:\/\/re-tales.net\/index.php?rest_route=\/wp\/v2\/posts\/2219\/revisions"}],"predecessor-version":[{"id":2221,"href":"http:\/\/re-tales.net\/index.php?rest_route=\/wp\/v2\/posts\/2219\/revisions\/2221"}],"wp:attachment":[{"href":"http:\/\/re-tales.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2219"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/re-tales.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2219"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/re-tales.net\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2219"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}