The story begins with a distraught father whose son had to receive liver transplant surgery around the holidays.<\/em><\/p>\n Since being in the hospital left his son unable to play the newest release of his favorite video game franchise, Halo, his dad reached out to Bungie.<\/em><\/p>\n The response he received from the company went far beyond what anyone expected!<\/em><\/p>\n First, the entire Bungie team signed and sent a card with get-well wishes.<\/em><\/p>\n To make up for missing out on playing Halo, the team built him a custom helmet based off of the main character and sent it along with shirts, toys and custom art from the game\u2019s designers.<\/em><\/p>\n His father later posted a thank you thread<\/a> and a collection of images on Christmas day, which was when Bungie visited his son in the hospital and brought the gifts.<\/em><\/p>\n \u201cHe was absolutely shocked when he saw the custom helmet from Halo Reach! Bungie, you have played a huge part in making this smile!<\/strong> My family can\u2019t thank you enough!\u201d<\/em><\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":" With the big day just a few days away, I thought I’d share a story about great customer service during the holidays. \u00a0 There are companies that go above and beyond to make someone happy and this one is a doozy. In another outstanding example of taking care of customers, Bungie Studios, one of the Read More…<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-1492","post","type-post","status-publish","format-standard","hentry","category-customer-stories"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"http:\/\/re-tales.net\/index.php?rest_route=\/wp\/v2\/posts\/1492","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/re-tales.net\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/re-tales.net\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/re-tales.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/re-tales.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1492"}],"version-history":[{"count":1,"href":"http:\/\/re-tales.net\/index.php?rest_route=\/wp\/v2\/posts\/1492\/revisions"}],"predecessor-version":[{"id":1493,"href":"http:\/\/re-tales.net\/index.php?rest_route=\/wp\/v2\/posts\/1492\/revisions\/1493"}],"wp:attachment":[{"href":"http:\/\/re-tales.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1492"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/re-tales.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1492"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/re-tales.net\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1492"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}![\"\"](\"http:\/\/www.helpscout.net\/images\/resources\/stories\/halo-1.jpg\")
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