{"id":1415,"date":"2015-12-12T09:18:58","date_gmt":"2015-12-12T17:18:58","guid":{"rendered":"http:\/\/re-tales.net\/?p=1415"},"modified":"2015-12-12T09:21:12","modified_gmt":"2015-12-12T17:21:12","slug":"7-reasons-we-should-give-retail-workers-a-break-during-the-holidays","status":"publish","type":"post","link":"http:\/\/re-tales.net\/?p=1415","title":{"rendered":"7 Reasons We Should Give Retail Workers A Break During The Holidays"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"\" src=\"http:\/\/i.kinja-img.com\/gawker-media\/image\/upload\/s--NsAhOiTd--\/c_scale,fl_progressive,q_80,w_800\/1969hs5ugdtjejpg.jpg\" alt=\"\" width=\"437\" height=\"246\" \/><\/p>\n<p>The author of this article pretty much summed it up. \u00a0This year I am fortunate to be working in retail but not having to deal with customers (for the most part) but I can still empathize with those that do. \u00a0And while the focus here is on the holidays (yes, listening to the same Christmas music for 6 weeks will slowly destroy your soul) in actuality retail workers deserve a break year-round. \u00a0Because when you think about it, there is ALWAYS a holiday of some kind coming up.<\/p>\n<p>&nbsp;<\/p>\n<p><em>\u00a0 \u00a0 \u00a0Ah, shopping. Some consider it a joy and a privilege (because it is), and others avoid it at all costs (hello, Amazon Prime).<\/em><\/p>\n<p><em>There are so many kinds to choose from: grocery shopping, back-to-school shopping, comparison shopping, window shopping. People shop at thrift stores and private galleries with thousands or zeroes of dollars at their disposal, loving or hating every minute of it. But regardless of your financial situation or personal preferences, almost\u00a0everyone enters some kind of retail establishment during the holidays.\u00a0<\/em><\/p>\n<p><em>It\u2019s difficult to avoid. Believe me, I\u2019ve tried.<\/em><\/p>\n<p><em>In the hustle and bustle, it\u2019s very easy to get annoyed with the person behind the cash register staring at you with soulless eyes. Maybe she mumbled or didn\u2019t give you correct change. Or maybe he bagged a bunch of bananas on top of the bread, squishing it flat.\u00a0Maybe you\u2019re in a hurry, and\u00a0no one else is moving fast enough.<\/em><\/p>\n<p><em>Retail employees tend to bear the brunt of our holiday stress. And why shouldn\u2019t they? They\u2019re the ones standing there at the precise moment when you\u00a0just can\u2019t take it anymore.<\/em><\/p>\n<p><em>This year, I submit that we cut them some slack. People who work in retail get the holiday spirit beat right out of \u2019em. They\u2019re restocking shelves, bagging egg nog, mopping up spills, and answering unintelligent questions all across America when they would much rather be somewhere else.\u00a0<\/em><\/p>\n<p><em>But they have bills to pay. So they\u2019re there, wearing that damned elf hat.<\/em><\/p>\n<p><em>When I was working in the customer service department at a grocery store, a woman once returned 12 full-sized frozen turkeys the day before Thanksgiving. She had the kind of attitude that let me know I was ruining her day by existing, probably because she hated life and I looked like I was trying to enjoy it. I had nowhere to put the birds, so they piled on the floor behind the counter and slid around my feet like hockey pucks until a guy from the meat department showed up to load them up and put them back where they belonged.\u00a0This is the kind of stuff that happens to people who work in retail.<\/em><\/p>\n<p><em>Here are a few reasons why we should\u00a0give retail workers a break:<\/em><\/p>\n<div class=\"sm-embedded-ad sm-inline-gtm-ad desktop-only\">\n<h4><em>\u00a0<\/em><\/h4>\n<\/div>\n<p><em><strong>1.<\/strong> <span style=\"color: #ff0000;\">They\u2019ve been listening to Rudolph, the Red-Nosed Reindeer since September<\/span>, so yeah, they kind of want to punch Santa in his bowl full of jelly by the time December rolls around.<\/em><\/p>\n<p><em><strong>2.<\/strong> <span style=\"color: #ff0000;\">Their work schedules are notoriously shitty, because retail never stops,\u00a0ever.<\/span> That grumpy cashier probably just found out that she is scheduled to work on Christmas Eve and she has no idea who is going to care for her kid while she\u2019s at work because schools are closed on <span class=\"aBn\" tabindex=\"0\" data-term=\"goog_907981892\"><span class=\"aQJ\">December 24,\u00a0b<\/span><\/span>ut not stores, never stores.<\/em><\/p>\n<p><em><strong>3.<\/strong><span style=\"color: #ff0000;\"> These people have families of their own.<\/span> They might be ringing up your purchases while silently worrying about how they are going to pay for Christmas or buy enough groceries to make it through the week. The sales lady who just looked at her watch? She might be sad that she\u2019s missing her kid\u2019s bedtime. Yes, this is their job. Yes, we expect them to do it well. But also? They deserve kindness and empathy during what is likely a rough time for them.<\/em><\/p>\n<p><em><strong>4.<\/strong><span style=\"color: #ff0000;\"> It is not the employee\u2019s fault<\/span> if\u00a0the lines are to the back of the store, if your coupon doesn\u2019t scan, if you happened to pick an item with a missing price tag, or if your feet and back hurt. These things are out of their control. Rein it in, people. Save the rage for spin class.<\/em><\/p>\n<p><em><strong>5.<\/strong><span style=\"color: #ff0000;\"> Customers are assholes.<\/span> They just are. Some people take the slogan \u201cthe customer is always right\u201d a wee bit far. Good customer service does not mean that customers should feel entitled to act like deranged lunatics and berate the people behind the counter, and yet, it happens daily.<\/em><\/p>\n<p><em><strong>6.<\/strong> <span style=\"color: #ff0000;\">Employees have to control their words and actions<\/span> unless they want to end up unemployed or incarcerated for the holidays. (See No. 5.)<\/em><\/p>\n<p><em><strong>7.<\/strong><span style=\"color: #ff0000;\"> They\u2019re exhausted, just like you. They are on their feet all day.<\/span> Yes, they sometimes stand on a cushy mat that is supposed to ergonomically correct their posture, but does it help? No. Their backs hurt, their feet hurt, and they\u2019re tired of saying, \u201cHave a great day!\u201d to customers who won\u2019t even grant them the courtesy of making eye contact.<\/em><\/p>\n<p><em>\u00a0 \u00a0 \u00a0As you work your way through your holiday to-do list, take the time to look that sour-faced Best Buy employee in the eye and be kind\u2014unless he\u2019s not doing his job. Then you can ask to speak to a manager.<\/em><\/p>\n<p>Source: \u00a0 <a href=\"http:\/\/www.scarymommy.com\">www.scarymommy.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The author of this article pretty much summed it up. \u00a0This year I am fortunate to be working in retail but not having to deal with customers (for the most part) but I can still empathize with those that do. \u00a0And while the focus here is on the holidays (yes, listening to the same Christmas <a class=\"read-more\" href=\"http:\/\/re-tales.net\/?p=1415\">Read More&#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[],"class_list":["post-1415","post","type-post","status-publish","format-standard","hentry","category-retail-employees"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"http:\/\/re-tales.net\/index.php?rest_route=\/wp\/v2\/posts\/1415","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/re-tales.net\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/re-tales.net\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/re-tales.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/re-tales.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1415"}],"version-history":[{"count":2,"href":"http:\/\/re-tales.net\/index.php?rest_route=\/wp\/v2\/posts\/1415\/revisions"}],"predecessor-version":[{"id":1468,"href":"http:\/\/re-tales.net\/index.php?rest_route=\/wp\/v2\/posts\/1415\/revisions\/1468"}],"wp:attachment":[{"href":"http:\/\/re-tales.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1415"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/re-tales.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1415"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/re-tales.net\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1415"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}